| Port Time of Arrival | Port | Import of Record | Warehouse | Delivery | |
| United Kingdom | 2026.03.29 | Southampton | 2~3days | Severn Beach, Bristol, UK | 2~3days |
| Austrailia | 2026.03.10 | Port Botany | 2~3days | Kemps Creek, NSW, AU | 2~3days |
| Canada | 2026.03.05 | Port of Montreal | 2~3days | Brampton, Ontario, CA | 2~3days |
2026.02.21. delivery status by country.
Dear Customers,
We sincerely apologize for the continued delays in delivering TheSudoku worldwide.
As a small team shipping to eight countries at once, we underestimated the complexity of global ocean freight. Unexpected port changes, vessel delays, and container transfers have caused repeated delays, and we are truly sorry for not meeting the timelines we shared. We also apologize for slower responses from our customer support team during this time.
We would especially like to extend our apologies to customers in the UK, Canada, and Australia.
We would like to make two clear promises:
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We will not abandon any shipment. We will complete every delivery, no matter how long it takes.
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If you prefer not to wait, simply email us and we will promptly cancel your order and issue a full refund.
We know this does not fully resolve the inconvenience, but it is the best commitment we can make under the current circumstances.
At the top of this message, you will find the latest global shipping update as of February 21, 2026.
Thank you for your patience and understanding.
Sincerely,
Jay